FAQ
Newcastle Knitwears is a leading woolen manufacturing brand with over three decades of experience. We specialize in crafting high-quality knitwear for both men and women.
You can find our products in over 600 retail outlets across over 200 cities. Additionally, you can shop online through our website.
You can place an order on our website by selecting the desired products, adding them to your cart, and proceeding to checkout. Follow the prompts to complete your purchase securely.
We accept various payment methods, including credit/debit cards and online payment gateways. Your payment information is kept secure during the checkout process.
Please refer to our Returns Policy for detailed information on our return and exchange process.
The processing time for returns and exchanges varies, but we aim to complete the process as quickly as possible. Typically, the reverse pick-up and quality check may take up to 48 hours.
Yes, you can track your order. After placing an order, you will receive a confirmation email with a tracking link. You can use this link to monitor the status of your shipment.
Currently, we primarily serve customers within India. However, please contact our customer service team for specific inquiries regarding international shipping.
Unfortunately, we do not offer public tours of our manufacturing facilities. However, we are committed to maintaining the highest quality standards in our production processes.
Yes, we occasionally offer discounts and promotions. Keep an eye on our website and subscribe to our newsletter for updates on special offers and sales events.
Our mission is to create world-class products that bring joy to our customers, operate a business model that shares success with our partners, nurture our human capital, and stay committed to excellence and innovation.